Privacy policy, Permissions and Copyright

Privacy Policy

Spacube Pty Ltd t/a Spacube Luxury Suites and Spa  and its delegated representatives respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, make use of our services, or interact with us in any other way.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

1. a) Personal Information (provided by you)

• Full name
• Email address
• Phone number
• Billing and delivery address
• Payment information (processed securely by third-party providers)
• Booking/reservation details (if applicable)
• Any information you choose to provide through forms, emails, or messages.

1. b) Automatically Collected Information

• IP address
• Browser type and version
• Device type and operating system
• Referring website/URL
• Pages viewed and time spent on our site
• Cookies and similar tracking technologies (see Section 6).

2. How We Use Your Information

We process your personal information for the following purposes:

• To provide and manage our services (e.g., bookings, purchases, communication).
• To personalize your experience on our website.
• To process payments securely.
• To send important updates (booking confirmations, policy changes, service announcements).
• For marketing purposes (only with your consent where required).
• To improve our website functionality, security, and user experience.
• To comply with legal and regulatory requirements.

3. Legal Basis for Processing

We process personal information under one or more of the following legal bases:

• Consent (when you opt-in for newsletters, promotions, etc.)
• Contractual necessity (to fulfill bookings, purchases, or service requests).
• Legal obligation (to comply with applicable laws and tax requirements).
• Legitimate interest (to improve services, prevent fraud, secure our systems).

4. Sharing of Information

We do not sell your personal information. We may share your information with:

• Service providers (e.g., payment processors, IT support, marketing tools) who assist us in operating the website.
• Business partners (e.g., travel operators, accommodation providers) where relevant to your booking or experience.
• Legal authorities when required by law, regulation, or legal process.
• Successors in business (e.g., in the event of a merger or acquisition).

All third parties are required to respect the security of your data and treat it in accordance with applicable laws.

5. Data Retention

We retain your personal information only for as long as necessary to:

• Fulfill the purposes for which it was collected.
• Meet legal, regulatory, tax, or accounting requirements.
• Resolve disputes and enforce agreements.

After the retention period, data will be securely deleted or anonymized.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. These may include:

• Essential cookies – required for website functionality.
• Performance cookies – to understand site usage and improve user experience.
• Marketing cookies – to deliver relevant advertising.

You can control cookies via your browser settings. However, disabling cookies may limit some site functionality.

7. International Data Transfers

If you are accessing our website from outside South Africa, please note that your information may be transferred to, and stored in, countries that may not provide the same level of data protection as your home country. We take reasonable steps to ensure your data is protected in line with this policy and applicable laws.

8. Security of Your Information

We use appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

9. Your Rights

Depending on your jurisdiction (including POPIA and GDPR rights), you may have the right to:

• Access the personal data we hold about you.
• Request correction or deletion of your data.
• Withdraw consent at any time (for marketing or other consent-based uses).
• Object to processing or request restrictions.
• Data portability (request your data in a usable electronic format).
• Lodge a complaint with a data protection authority.

To exercise these rights, please contact us (see Section 11).

10. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we discover that we have collected information from a child, we will delete it promptly.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Spacube Pty Ltd

Email: info@spacubeluxurysuites.com

Phone: +27 (0) 12 460 8769

Address: 79 George Storrar Rd, Groenkloof, Pretoria, Gauteng, South Africa, 0181

12. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date. Please review it periodically.